Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vensaa.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This information is referred to as “Device Information”.

We collect Device Information using the following technologies. Cookies are data files placed on your device and often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. This information is referred to as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services based on your preferences.

We use Device Information to help screen for potential risk and fraud, particularly through IP addresses, and to improve and optimize our Site by generating analytics about how customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. We use Shopify to power our online store. We also use Google Analytics to understand how customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the respective advertising platform settings such as Facebook, Google, and Bing. You may also opt out of some services through the Digital Advertising Alliance opt-out portal.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise this right, please contact us using the contact information below.

We note that we process your information to fulfill contracts we may have with you or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 12.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us by email at support@vensaa.com